Privacy Policy
Who We Are and What This Covers
This policy explains how Solar Installation Grapevine handles information connected to this website and to phone calls with our office. We are a solar company working with homeowners in Grapevine, TX and the surrounding area. The site is informational. It describes our services, such as solar panel installation, battery storage and solar repair, and it gives you a phone number to reach us.
What the Website Collects on Its Own
Like most websites, ours runs on a server that keeps ordinary logs. These can include your IP address, browser type, the pages you viewed and the time of your visit. We may also use basic analytics cookies that count visits and show which pages people find useful.
There are no forms, accounts or sign-ups on this site, so we do not ask you to type in your name, address or other personal details here.
What You Share When You Call
Our phone line, (817) 318-6892, is the only way to reach us. During a call you decide what to tell us. That might be your name, your address, a description of your roof or your current solar system, and the best time to reach you. We use those details to answer your questions, plan a visit to your home and follow up on the work you asked about.
How We Use and Share Information
We use what we learn to run the business: scheduling, estimates, permits for your project and keeping notes on the work done at your home. We do not sell your information. We share it only when the job needs it, for example with a utility or a permit office, or when the law requires us to.
Cookies and Your Choices
You can block or clear cookies in your browser settings at any time. The site will still work if you do. Turning cookies off simply means your visit is not counted in our basic analytics.
Keeping Things Secure
We take reasonable, everyday steps to protect the information we hold, such as limiting who in our office can see customer notes. No system is perfect, so we keep only what we need to serve you well.
Questions or Changes
If you would like to know what we have on file about you, or want something corrected, the same number you would use for a solar question, (817) 318-6892, reaches our office, and we will walk through it with you. We may update this policy from time to time, and the current version will always be posted on this page.